Hilton Offering Free Wi-Fi Globally Starting In August 2015

March 4, 2015
Hotel Wi-Fi

The past year or so we’ve really seen the major hotel chains evolve when it comes to their complimentary Wi-Fi offerings.

IHG Rewards Club was the first to offer all members of its loyalty program free Wi-Fi. Then Marriott, Starwood, and Hyatt followed.

With IHG Rewards Club, Marriott, and Starwood there have been catches to the free Wi-Fi, like needing to be a member of their loyalty program and/or needing to book your reservation directly with the hotel in order to be eligible (not that those are big hurdles). Hyatt introduced “no strings attached” free Wi-Fi, meaning you don’t have to be a member of their loyalty program and don’t have to book directly through them in order to offer free Wi-Fi.

Hilton has been oddly silent, though it looks like they’ll finally be joining the free Wi-Fi bandwagon:

  • Hilton HHonors Diamond members will receive complimentary premium Wi-Fi starting in the second quarter of 2015 when booking directly through Hilton.
  • Hilton HHonors Blue and Silver members will receive complimentary basic Wi-Fi starting in August when booking directly through Hilton.
  • Hilton HHonors Gold members will continue to receive complimentary basic Wi-Fi.

In order to be eligible for the free Wi-Fi you have to book directly through Hilton or via a corporate travel agency. So that means you can book through the following channels in order to receive complimentary Wi-Fi:

  • The Hilton HHonors mobile app
  • Online from hilton.com, HHonors.com, or any of our brand/hotel websites
  • Calling Hilton Reservations Customer Care: 1-800-HHonors or your local Hilton reservations office
  • Calling an individual hotel (plus walk-ins and physical on-property too)
  • Via corporate travel agencies and travel professionals that book via a Hilton proprietary channel
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